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No humor

by Nicholas Barnard on October 21st, 2003

In the spirt of Ted L. Nancy’s Letters from a Nut, I sent off an email to M&M/Mars about Skittles.

They didn’t get it.

See for yourself.


To: askskittles@mmmars.com

From: Nicholas Barnard

Subject: Product Defect

To Whom it May Concern:

I recently purchased a package of Skittles with the factory code 331BY3 from the vending machine at work. I was disappointed when I tossed them in the air they did not explode into fireworks as shown in a recent television commercial. Are these Skittles defective? Or do I need to be in an outdoor area to get the fireworks effect? I would appreciate any and all suggestions in how to get my Skittles to function properly.

Thank You,

Nicholas Barnard


From: mm_mars@mmmars.com

To: Nicholas Barnard

Subject: Re: 5202061A

In response to your email regarding SKITTLES BITE SIZE CANDIES “FIREWORKS”

Thank you for your email expressing your concerns.

We respect our consumer’s views and will pass your comments on
to our Marketing associates.

We thank you for your loyalty to our products.

Sincerely,

Consumer Affairs

Masterfoods USA

A Division of Mars, Incorporated

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